Very impressed with the professionalism, courtesy and expediency shown during my journey with Rosemood. Their customer service is first-class and nothing is too much trouble for them.
I would definitely recommend them.
Published by Tana , July 24, 2024
Bought this as a gift for my partner. Have to say I'm a very disappointed. The pages were all wavy, clearly been in a moist environment and the pages glued to the cover are sloppy, some parts are waving and not glued at all. Doesn't look particularly professional and worth the money I spent.The print quality is good on the inside, but doesn't really make up for the fact its been poorly put together. The cover image feels a little blurry compared to the rest of the album.If I'm completely honest I wont be using rosemood again, I've been let down on a special gift for my partner which sucks.
Published by Lewis Burgess , July 10, 2024
Response from Rosemood
Hi there,
Thank you for your feedback, and we certainly don't want to leave you with a subpar book. One of our customer service representatives will be in touch to investigate how your book snuck through our quality control processes, and we look forward to working on a solution together.
Kind regards,
The Rosemood team
Excellent quality. Professional customer service. Highly recommended.
Published by Catherine Wu, December 14, 2023
The order and delivery of the photo book was quick. The product was high quality, really loved the end product.
Published by Alberta Ejii, October 12, 2023
Fantastic process and very responsive support team.The quality of the books is awesome.
Published by Mwamba, September 28, 2023
A really brilliant job, fantastically done. Even though some of the photos I supplied were old and in some cases damaged, they look truly beautiful in the book. I can't say a bad word about it. The delivery was also good, well and safely packaged. A really big thank you for your lovely work, I am overjoyed with it!
Published by Fran Kimber, September 28, 2023
Got a friends wedding photo's done as a gift to them. I could not be more happier with the results. Great quality
Published by John, July 28, 2023
The site says “Choose format” . I choose ‘portrait’. I click on ‘create book’ Message comes up “Choose format” I go round in circles like this and think “ Are they trying to be funny”? What a waste of time!
Published by Graham Trembath KC, May 30, 2023
Response from Rosemood
Hello,
We have taken note of your review, and we thank you for taking the time to share your feelings with us!
We are truly sorry to hear that your experience with us has not been entirely satisfactory.
As we don't have your contact information and in order to resolve the problem as soon as possible, we would ask that you either email us at hello@rosemood.co.uk with details of what type of photo book you would like to order. Otherwise, you can contact us by phone tomorrow from 9 am.
Thanks,
The Rosemood Team
The printing quality was not good.
Published by Altin Muharremi, November 10, 2022
Response from Rosemood
Hi there,
Thank you for reaching out to us. We're sorry to hear that something seems to be awry with your album. One of our customer service team will be in touch shortly to work with you to find a solution.
Kind regards,
The Rosemood team
I love my wedding album, the quality is fantastic and just the way I wanted it. Designing the pages takes time but it is worth it !!
Published by Alex , November 9, 2022
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